Management Team 1000 has announced the best Dutch B2B Service providers of 2019 based on a study by the Erasmus University, and SecurIT has landed a spot in the top 1000 best service providers of The Netherlands! SecurIT has been awarded the highest Net Promoter Score and the best customer service in the category ‘IT-security’. We are very proud to announce that this also resulted in a second-place overall in IT-security.
Best business service providers in the Netherlands
In this 3rd edition of the study, more than four thousand business decision-makers were asked about their experiences with service providers. Who has the best products (product leadership), who is the most customer-service and who has the most Operational Excellence? That, combined with NPS, which measures whether people recommend the service to others, provides a fascinating overview. The list is objective to come to Erasmus University and Management Team; it is not about the size of the marketing budget, the turnover, the workforce, but the opinion of the customer. SecurIT scored 5 out of 5 in customer service, 5 out of 5 in NPS, 4 out of 5 in product leadership, and 4 out of 5 in Operational Excellence.
A boost for 2020
With our many years of experience in Identity and Access Management, this national recognition is, of course, the cherry on the cake. We are very thankful for the hard work of our colleagues and the attention of our customers. It gives SecurIT an interesting perspective for 2020!